FAQ
ceo bat FAQ — Betting, Bonus and Security Questions Answered
From cricket betting and welcome bonus wagering to bKash withdrawals, VIP cashback and account security — find straight answers to all your questions here. Look up whatever is on your mind below.
৳300 Minimum Deposit
150% Welcome Bonus
24/7 Live Chat Support
Cricket Betting
Cricket Betting
What happens if a match is rained off, how does a multi bet work — find answers to these kinds of questions below. ceo bat Cricket Betting — visit that page to learn more.
If a match is declared no-result at ceo bat due to rain or any other reason, all open bets are generally cancelled and stakes are returned. However, if a specific innings or over threshold set for a market has already been met, that bet may be settled. To learn the rules for specific markets, see the Betting Rules section on the Terms and Conditions page.
In a multi bet, the odds of each selection are multiplied together to form a combined odds figure. Example: three selections with odds 1.40 × 1.60 × 1.80 = 4.03 (approximately), so a ৳100 stake returns ৳403 — but all three selections must win. If even one loses, the entire ৳100 is lost. This type of multi bet is available at ceo bat on cricket and all major sports.
ceo bat offers cricket markets including Match Winner, Toss Winner, Total Runs (Over/Under), Top Run Scorer, Top Wicket Taker, Powerplay Runs, Runs in a Specific Over, and several more. These markets are available for both international and domestic tournaments including BPL, T20 World Cup and IPL.
Decimal odds of 2.50 mean a total return of ৳250 for every ৳100 staked — that is ৳150 profit plus your ৳100 stake back. The same odds in fractional format are 3/2 and in American format +150. Example: if you place ৳200 on Team A to win and they do, you get back ৳500 (৳300 profit + ৳200 stake); if they lose, you lose ৳200.
Yes, ceo bat offers live in-play betting. Odds update after every over or ball during the match. The ability to make decisions mid-match based on how the game is going is especially useful in T20 matches. Use a mobile browser or the ceo bat app to access live betting.
Welcome Bonus
Welcome Bonus
On your first deposit, a 150% bonus up to ৳20,000 — how to claim it and how wagering is calculated are explained in detail below.
Log in via ceo bat Login and make your first deposit — minimum ৳300. The bonus will be added to your balance automatically. Example: a deposit of ৳1,000 adds a ৳1,500 bonus, bringing your total balance to ৳2,500.
The wagering requirement for the welcome bonus is 25 times the bonus amount. On a ৳1,000 deposit the bonus is ৳1,500; wagering = ৳1,500 × 25 = ৳37,500. This means you must place a total of ৳37,500 in bets before the bonus funds become withdrawable. For larger deposits (৳26,800+) the maximum bonus is ৳20,000 and the wagering requirement is ৳5,00,000.
At ceo bat, slot games, live casino, fishing games and sports bets on cricket and football generally count towards the wagering requirement. High-RTP games such as those on ceo bat Slots may contribute at a lower rate. Check the bonus terms and conditions section for the exact list.
If you do not want the bonus, inform live chat before making your deposit. Once a bonus is active and betting has started, cancelling it will generally result in both the bonus amount and any related winnings being voided. Read the Terms and Conditions carefully before deciding.
Withdrawal
Withdrawal Questions
Everything you need to know about withdrawal timing, conditions and the process for bKash, Nagad and bank transfers.
At ceo bat, standard withdrawal requests are processed in 15 minutes to 2 hours. bKash, Nagad, Rocket and Upay have the fastest processing times. Bank transfers may take slightly longer. The minimum withdrawal amount is ৳800.
Yes. ceo bat operates 24/7, so withdrawal requests are accepted and processed at night and on Fridays and Saturdays as well. The standard processing time is the same — 15 minutes to 2 hours. If you encounter any issue, contact live chat directly for assistance.
No, winnings from a bonus cannot be withdrawn until the wagering requirement has been completed. Once you have placed 25 times the bonus amount in bets, those funds become withdrawable. However, winnings from your own real deposit are outside the wagering condition and can be withdrawn at any time.
A pending status usually means the verification process is still running. Funds should arrive within 2 hours at most. If more time has passed, contact ceo bat's 24/7 live chat with your transaction ID and the team will assist you in Bengali.
VIP Program
VIP Program
From Bronze to Diamond — how to move up through ceo bat's five-level VIP program and how weekly cashback works are explained here. You can read the full details on the ceo bat VIP page.
ceo bat has five VIP levels: Bronze (up to 0.2% weekly cashback), Silver (0.3%), Gold (0.5%), Platinum (0.6%) and Diamond (0.8%). Cashback is paid on net losses for the week.
Cashback is calculated on the net loss, which is total losses minus total winnings for the week. Example: a Gold member with a net loss of ৳20,000 in a week receives cashback = ৳20,000 × 0.5% = ৳100. This ৳100 is the maximum cashback for that tier that week.
Your account moves up to a higher level through regular betting and gaming activity. The more active you are and the more you play, the sooner you become eligible for the next tier. The ceo bat VIP team evaluates your activity and upgrades your tier accordingly.
In addition to weekly cashback, higher VIP members receive priority withdrawal processing, a dedicated account manager, exclusive promotional offers and customised support. Diamond-level members receive the highest level of benefits.
If you are inactive for an extended period, your VIP level may be reviewed. To find out the latest rules of the ceo bat VIP program, ask directly via live chat or see the account management guidelines on the responsible gaming page.
Security
Security and Privacy
What you need to know to protect your account, identify fake sites and keep your personal information safe. Full details are on the Privacy Policy page.
Choose a password of at least 12 characters that mixes uppercase and lowercase letters, numbers and special characters (!@#$%). Do not use your name, date of birth or phone number as a password. Use a different password for each site and consider using a secure password manager.
Always verify the domain https://ceo-bat.cam in your browser's address bar. Any slight change in spelling (such as ceo-bat.com or ceobat.cam) is a sign of a fake site. If in doubt, type the address directly — do not click any third-party links. Always check for the SSL certificate (padlock icon).
Yes, all data transmission on the ceo bat site is secured through SSL encryption. Personal information, payment data, and login credentials all travel through encrypted channels. Data is also kept secure on the server side. For more details, read the Privacy Policy.
Contact ceo bat live chat immediately and request a temporary lock on your account. Then change your password and check the security of your associated email account as well. Acting quickly is the best protection.
Never. No ceo bat staff member or representative will ever ask for your OTP, password, or bKash / Nagad / Rocket PIN. If anyone asks for this information, it is a fraud attempt — do not share anything and report it directly via the official live chat.
Get help directly if you find no answer
If the questions above have not resolved your issue, the ceo bat support team is available around the clock. Assistance is provided in both Bengali and English.
24/7 Live Chat
Click the live chat button in the bottom corner of any page on the site — you will usually get a response within a few minutes.
Email Support
To get in touch in writing about a complex matter, send a message to the ceo bat support email — the address can be found in the site's footer.